1. Merchandise can be exchanged within 30 days from the date of purchase provided the merchandise is unused, intact and in saleable condition and without use of perfumes, with the original product tag and invoice as proof of purchase.

2. Undergarments including Socks, Cosmetics, Perfumes, Sunglasses, Jewellery and Glassware will not be exchanged. Discounted merchandise and used merchandise will not be exchanged. Altered Garments will not be exchanged.

3. Only Credit Notes will be issued on exchange. Cash refund will not be given. Credit Notes will be issued for value equivalent to the replacement and can be redeemed at MAX stores across the country within 3 months from date of issue.

4. Exchange of merchandise bought during OFFSALE period will be permitted during the same OFFSALE period only.

5. Landmark Rewards Points will be awarded only if the customer provides their mobile number/membership number during billing. Landmark Rewards points will not be awarded on discounted merchandise, purchase of Gift vouchers or items on special offers/promotions.

6. Lifestyle International Pvt. Ltd. - Max Retail Division shall not be responsible for any loss/damage or any personal injury to a customer directly/indirectly by use of the products/merchandise purchased from the store/s.

7. Lifestyle International Pvt. Ltd. - Max Retail Division reserves the right to alter/modify any terms and conditions at any point of time without assigning any reason or intimation whatsoever.

8. In case of any dispute, the same shall be subject to the jurisdiction of courts in Bangalore.